Improving Patient Care With EHR-EMAR Integration

Improving Patient Care With EHR-EMAR Integration

Understanding EHRs And EMARs In Long-Term Care

Electronic Health Records (EHRs): EHRs capture a patient’s complete medical history, including clinical encounters and medical records, providing a comprehensive view of a patient’s health status and medical treatment.

Electronic Medication Administration Records (EMARs): EMARs specifically track and manage a patient’s prescriptions to ensure proper administration, playing a critical role in improving drug safety and medication adherence.

Long-term care facilities often employ EHR and EMAR systems to enhance patient care. However, different facilities may choose different EHR/EMAR solutions, leading to a diverse landscape of technologies. Some facilities use integrated EHR and EMAR systems, while others rely on separate technologies or even paper-based medication administration records (MARs), which are highly inefficient and prone to human errors.

Regardless of the setup, LTC pharmacies must integrate their pharmacy management systems with specific EHRs/EMARs to operate efficiently, reduce errors, ensure compliance, and maintain real-time access to comprehensive medical and drug administration records for each patient.

FrameworkLTC Interface Integration: Enhancing Communication And Efficiency

FrameworkLTC, a robust pharmacy management platform, seamlessly integrates with EHRs and EMARs, offering numerous advantages for pharmacies, healthcare facilities, and patients. This integration facilitates smoother communication, streamlines workflows, reduces errors, simplifies regulatory compliance, and provides real-time access to patient records.

The Integration Process With FrameworkLTC

Step 1: Interface Setup

During this initial phase, the LTC pharmacy’s EHR/EMAR vendor collaborates with the SoftWriters support team to initiate the integration process. The support team from SoftWriters plays a crucial role in making the integration seamless. After the LTC facility onboarding, the vendor and pharmacy establish a connection, share credentials, configure the interface, and conduct testing to minimize errors when the integration goes live. The duration of this process can vary from a few days to a few months, depending on the specific circumstances.

Throughout this stage, SoftWriters provides comprehensive support and guidance, offering user guides and additional assistance as needed. The FrameworkLTC interface is equipped to handle a wide range of data, ensuring a robust and user-friendly experience.

FrameworkLTC already boasts multiple integrations in place, making it easier to connect with popular interfaces like PointClickCare. Additionally, it can integrate with custom-built interfaces by entering non-disclosure agreements (NDAs) with vendor partners and sharing the necessary specifications and coding. This collaborative approach ensures that the integration process is efficient and cost-effective for LTC pharmacies.

Step 2: Certification

As part of the EHR/EMAR interface process, SoftWriters offers standard interface testing services at no cost for products integrating with FrameworkLTC via FrameworkHL7 or FrameworkERX. This testing phase provides customers with confidence in interfaced products, verifying the messaging exchanged between solutions, whether it’s between pharmacies and facilities or in bidirectional integrations. SoftWriters provides testing packets for EHR vendors, including exam details and sample messages for verification.

Step 3: Ongoing Support And Maintenance

Once the integration is in place, it typically requires minimal ongoing maintenance. However, SoftWriters’ Vendor Support Services remain available to vendors interested in integrating their interface with FrameworkLTC. This support ensures that any issues that may arise, such as interface problems or testing errors, can be promptly addressed.

Benefits Of Integrating EHRs And EMARs With FrameworkLTC

For Patients:

  • Enhanced Medication Safety: Patients benefit from improved medication safety, as EMARs help ensure that they receive the correct medications at the right time.
  • Streamlined Communication: Integration fosters better communication between healthcare facilities and pharmacies, reducing the risk of errors and enhancing patient care.
  • Efficient Record Keeping: Real-time access to medical and drug administration records allows for more efficient and accurate record keeping, ensuring that patients receive the care they need.


At 1st Choice LTC Pharmacy, we offer personalized service and exceptional attention to each customer, fostering trust in our expertise. Our mission is to provide outstanding pharmacy services, ensuring safety, timely delivery, efficient billing, and superior communication.

We work closely with clients to address their unique challenges, offering tailored solutions and daily communication. Beyond pharmaceuticals, we provide educational in-services, billing assistance, and strategies to improve operational efficiency, building long-lasting partnerships within the healthcare community.

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